Terms & Conditions
Last updated: November 2, 2026
By using tiktokshophub.com or engaging TikTok Shop Hub for services, you agree to these terms.
Independence from TikTok
TikTok Shop Hub is an independent service provider. We are not affiliated with, endorsed by or sponsored by TikTok or ByteDance. “TikTok” and “TikTok Shop” are trademarks of their respective owners.
Services
The scope, deliverables, fees and timelines of any engagement are set out in a written proposal or invoice. Monthly plans are billed in advance and renew monthly until cancelled. Third-party costs — including TikTok ad spend, affiliate commissions, platform fees, samples, inventory and shipping — are paid by the client and are not included in our fees unless stated.
No guaranteed results
Sales, rankings, approvals and account reinstatements depend on TikTok's policies and decisions, market demand and factors outside our control. We use our best professional efforts but do not guarantee any specific outcome.
Client responsibilities
- Provide accurate business information, documents and timely approvals.
- Ensure your products are legal, safe and permitted on TikTok Shop in your market.
- Keep account credentials secure and grant access only through TikTok's permission tools where possible.
Free tools
The TikTok Shop Profit Calculator and guides on this website are for estimation and education only. Fees and policies change; always confirm current figures in TikTok Seller Center before making decisions.
Intellectual property
Website content is owned by TikTok Shop Hub. Creative work produced for a client is transferred to that client once the related invoice is paid in full.
Limitation of liability
To the extent permitted by law, our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. We are not liable for lost profits or for actions taken by TikTok or other third parties.
Cancellation
Either party may cancel a monthly plan with 14 days' written notice. Fees already paid for the current month are non-refundable once work has started.
Contact
Questions about these terms? Email contact@tiktokshophub.com.